EdTech Roles · Customer Success & Support

Onboarding Manager Jobs in EdTech

Onboarding Managers in EdTech own the critical first weeks and months of the customer relationship. A great onboarding experience drives adoption, reduces churn risk, and sets the tone for a long-term partnership. It's a role that sits between implementation and customer success.

Browse open Onboarding Manager roles →

What you'll do

You'll design and deliver onboarding programmes for new customers, manage multiple onboarding projects simultaneously, train end users including teachers, administrators, and learners, track onboarding milestones and time-to-value metrics, and iterate on the onboarding process based on customer feedback.

Skills you'll need

Experience in onboarding, training, or customer success
Strong facilitation and presentation skills
Project management ability
Empathy and patience with diverse user groups
Bonus: background in education or instructional design

Salary

Onboarding Managers in EdTech typically earn between $60,000 and $90,000 in the US.

Career path

Onboarding Specialist → Onboarding Manager → Senior Onboarding Manager → Director of Customer Success

See live Onboarding Manager openings across EdTech, refreshed every day.